Supporting the
environmental
transition
Discover the Better Places Certification - a transparent rating of the sustainability of all our centres
The Better Places Certification
At Westfield we are committed to the environmental transition of cities and the sustainable evolution of retail. To evaluate and monitor our progress, we developed the Better Places Certification, a tool that helps our destinations stay committed to reducing environmental impact and creating positive social change. The Certification assesses our destinations based on 96 criteria, measuring a wide variety of indicators from the amount of water used to the number of jobs created locally. This framework is a starting point, enabling us to monitor our performance so we can keep improving the environmental and social impact of all our centres. All our shopping destinations will be graded from A to E, then challenged to improve their grade, creating a virtuous circle of sustainable change and progress.
Continuously improving sustainability at our destinations
WasteOur destinations implement waste-sorting and recycling programmes and work to continuously reduce the volume of waste they produce. Visitors and tenants are encouraged to sort and recycle their own waste, and we strive to send no waste to the landfill by the end of 2025, and reach 70% of recycling rate by 2030.
Sustainable RetailWe support the sustainable evolution of our retailers’ offer via the Sustainable Retail Index. This index provides insights into the progress of performance and the commitments of retailers in their sustainable transition efforts. Through initiatives such as the Westfield Good Festival, we promote more sustainable experiences and support circular consumption. Learn more about the SRI!
Existing CertificationsMany of our destinations already have existing certifications that rate the performance of their buildings and activities, such as BREEAM-in-Use, Energy Performance Certificates and health & safety scores. 
WaterThe amount of water each shopping centre uses is carefully monitored to find ways for continuous improvement. All centres are given targets to reduce their water usage and tasked to find alternative sources, such as collecting rainwater for nourishing plants or flushing toilets.
BiodiversityWe take action to protect and support biodiversity in our assets by setting up a biodiversity action plan, using eco-labelled cleaning, maintenance and phytosanitary-free gardening products, as well as increasing biodiversity-friendly areas on site.
Health, Safety & ComfortAs part of the Better Places Certification, the air quality of each of our centres is tested and analysed. Air quality in indoor areas is monitored to ensure it complies with all health and safety standards.
MobilityThe transportation used by our visitors is a major contributor to our greenhouse gas emissions, so we are implementing solutions to encourage the use of more sustainable mobility. These include the expansion of bike parking, increased access to public transportation, electric vehicle charging points and more.
Energy & ClimateThe energy consumption of each shopping centre is assessed. Centres are tasked with continuously reducing their energy intensity and assessing the likely impacts of climate change on their assets and activities.
Communities & Local SupportOur shopping centres are local hubs, bolstering economic and social vitality, and delivering jobs and skills, social inclusion and health programmes to serve local communities. Each destination is scored on the work it does to support its local community and strives to create a positive impact, from creating jobs to promoting charitable causes, fostering social inclusion and providing access to those living with disabilities.Ranked and Rated
Using this data, all our European shopping centres will be rated from A to E. Each centre will also develop a local action plan to continuously improve its score. We are on track to rate our first 10 shopping centres by the end of 2024 and all our remaining European and UK centres within the next three years. Rating methodology and indicators have been developed with internationally recognised experts Bureau Veritas and WWF France (1).
Westfield commits for the environnemental transition
We are committed to improve the carbon footprint and environmental efficiency of our assets and operations. We contribute to global carbon neutrality, with a clear priority towards reduction of our greenhouse gas emissions, and we operate an efficient and resilient portfolio that minimises negative impact on resources and the environment.
Energy use50% reduction in energy intensity of shopping centres by 2030(2).
Emissions90% greenhouse gas emission reduction on Scopes 1 & 2 by 2030. 50% greenhouse gas emission reduction on Scopes 1, 2 & 3 by 2030.
Water conservationReduce water consumption intensity by 20% per footfall by 2030(3).RecyclingZero waste to landfill by the end of 2025. Recycle 70% of our waste by 2030.Westfield Centro - Our Better Places Certification and performance
Thanks to our Better Places Certification, we can assess the potential for improvement at our centre.
Your Westfield team is working continuously to enhance this grade over time.
Our shopping centre's commitments
Current initiatives:
We have been awarded a B (highly efficient) rating in our energy performance certificate (4).
Future initiatives:
Our aim is to improve our energy performance certificate to level A (very efficient).
Current initiatives:
We ensure that our appliances are switched off when the shopping centre closes. 100 % of the electricity purchased for general use comes from renewable energy (5).
Future initiatives:
We are already saving energy through LED lighting and smart building controls. Our goal is to reduce our energy consumption by 50 % by 2030 compared to 2019.
Current initiatives:
We collect rainwater for watering plants.
Future initiatives:
We want to reduce our water consumption by 20% by 2030 compared to 2019. Here we are focussing on waterless urinals, for example.
Current initiatives:
We have 5 beehives on our roof. We have outdoor gardens that promote biodiversity. We use mainly organic gardening and cleaning products.
Future initiatives:
We would like to develop biodiversity corridors and restore natural habitats on our site.
Current initiatives:
70% of our waste is recycled or converted into energy. We sort and recycle 14 tonnes of plastic and 622 tonnes of cardboard every year, which equates to approximately 700,000 water bottles and 12,440,000 egg cartons.
Future initiatives:
Our aim is to increase the proportion of waste we recycle by 95%. Our goal is to reduce waste production by 20% by 2030. Our aim is to convert organic waste into compost.
Current initiatives:
We provide 42 charging stations for electric vehicles to promote more sustainable mobility. We provide bicycle parking spaces to promote more sustainable mobility.
Future initiatives:
Our aim is to improve the bicycle service for our visitors.
Current initiatives:
We monitor the air quality of our indoor spaces.
Future initiatives:
Our goal is to cover 90% of our roof with albedo/vegetation to limit heat loss.
Current initiatives:
50 % of Westfield Centro's eligible retailers have been categorised as ‘Active’, “Advanced” or ‘Leading’ in our Sustainable Retail Index7 based on retail sales. So far, retailers for fashion, sportswear, jewellery, bags, shoes and accessories have been rated. We plan to rate the rest of the eligible retailers by 2027.
Future initiatives:
Our goal is to improve the SRI rating of your shopping centre every year. We would like to expand our organic food offering.
Current initiatives:
Over 4,000 people have found a job thanks to your centre. We support local employment and offered around 400 job vacancies last year.
Future initiatives:
We would like to partner with the city/local organisation to increase the number of vacancies in your shopping centre (such as the training and job fair). We would like to organise events to raise awareness of sustainable development among our visitors (such as the Westfield Good Festival). We want to implement more initiatives to make people with disabilities more welcome.
(1) WWF France shared its expertise and critical perspective on the biodiversity, water, mobility, energy climate and sustainable consumption criteria.
(2) In kWh/sqm of the energy consumed to power common areas, against our 2015 baseline.
(3) In litres per visit, against our 2019 baseline.
(4) A ranking of energy efficiency covering the amount of power used by a property for heating, cooling, lighting and hot water. The scale runs from A to G.
(5) Electricity produced by renewable energy such as wind, solar and hydroelectric power.
(6) Shower of 8 minutes.
(7) The SRI is a comprehensive assessment tool providing insight into the progress of retailers in their sustainable transition: Leader: retailers consistently outperforming peers, setting industry standards. Advanced: retailers above average, actively contributing to the industry’s transition. Active: retailers meeting or slightly exceeding expectations, committed to improvement. Starter: retailers showing promise as new entrants, relative growth. Inactive: retailers falling short of standards, no commitment to improvement.